Shipping policy
Shipping Policy
Last updated: May 14, 2026
Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below for important information regarding processing times, shipping estimates, tracking, and delivery.
Order Processing Time
All orders are processed within 1–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Because we work with trusted fulfillment partners and suppliers through Zendrop, some items may require additional handling time depending on product demand and warehouse availability.
If there is a significant delay with your order, we will contact you via email.
Shipping Time Estimates
Estimated delivery times vary depending on your location and the shipping method available for your order.
United States
-
Standard Shipping: 5–12 business days
International Shipping
-
Estimated Delivery: 7–20 business days
Please note that shipping times are estimates and are not guaranteed. Delays may occur due to customs, carrier issues, weather conditions, or high order volumes.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
We may occasionally offer free shipping promotions on selected products or order amounts.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take a few days to appear after shipment.
Split Shipments
Since we source products from multiple suppliers and warehouses, your order may arrive in separate packages at different times.
Incorrect Address Information
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.
If you notice an error in your shipping details, contact us as soon as possible at [your email address].
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the shipping carrier. If your package is marked delivered but you did not receive it, please contact the shipping carrier directly.
However, feel free to contact us and we will do our best to assist you.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.
Delayed Orders
While we strive to deliver orders on time, unexpected shipping delays can occasionally occur. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding shipping or your order, please contact us at: monariseshop@gmail.com